How to File a Complaint?
If you are dealing with a conflicting situation, here are the steps to follow:
Before all else, contact the Special Care Counsellor to ask for an explanation or to express your disatisfaction regarding their services. In most cases, this initial communication can allow both parties to find solutions together.
Send the filled and signed form to info@aeesq.ca or by mail to the following address:
AEESQ
1401 – 10 rue des Émeraudes,
Repentigny, QC, J6A 8L2
Once the form is received, a member of the Disciplinary Committee will contact you to confirm receipt of the complaint.
The committee has 30 days to take the necessary steps to fully understand the facts and 45 days to render a verdict.
For any particular situation, the QASCC will be pleased to redirect you to other resources more appropriate to your situation.
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